1. Information We Collect and How We Use It. In order to provide, operate and improve our Services and provide services in connection therewith, we may collect and process PII, including the following types of information: 1.1. Information You Provide. When you subscribe to use the Services we ask you to provide PII, including: full name and email address. When making a reservation you may be required to provide additional information per the requirements of the third party platform on which the reservation is made or the business where the reservation is made. 1.2. Third Parties. We sometimes supplement the information that you provide with information that is received from third parties. If you log-in to the Services from and/or interact with any online platform (e.g. Google or Facebook log-in) we may receive information from the respective platforms. If you connect your account with a social media account or log-in from social media we may receive access to your contacts/ friends list (we will either ask for your permission or rely on permission you granted the social media account).
1.3. User Communications. When you send emails or other communications to the Company, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services.
1.4. User Information. We collect and store content that you create, submit, upload or store when using the Services as well as your usage information (e.g. reservations, which businesses you reviewed etc.). When you use the Services, we may automatically receive and record information from your device or browser, including without limitation location information, information and statistics about your online/offline status, your IP address, geolocation data (including country and city), device identifiers, internet service provider, connection speed, search history, type of browser, your regional and language settings and software and hardware attributes. Our systems may automatically record and store technical information regarding the method and nature of your use of the Services. An IP address is a numeric code that identifies your browser on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information. The Company uses all of the PII that we collect to understand the usage trends and preferences of our users.
1.5. Aggregate and Analytical Data.In the effort to produce insights regarding use of the Services, we often conduct research on user demographics and behavior based on the PII and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and we may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. We may use such aggregate information for any purpose and also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
1.6. Privacy Settings. You may setup your account to be public or private. By default only your friends will see your preferences and activities on the Services. If you elect to setup your account as private only you will see this information. If you setup your account as public then everyone will be able to see this information.
2. Cookies. In order to collect the data described herein we may use temporary cookies that remain on your browser for a limited period of time. We may also use persistent cookies that remain on your device or browser until the Company’s Services are removed, in order to manage and maintain the Services and record your use of the Services. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to and stored on your browser. Cookies do not damage your browser. Most browsers may allow you to block cookies but you may not be able to use some features on the Services if you block them. You may set most browsers to notify you if you receive a cookie (this enables you to decide if you want to accept it or not). We may also use web beacons via the Services to collect information. Web beacons or “gifs”, are electronic images that may be used in our Services or in our emails. We use Web beacons to deliver cookies, count visits and to tell if an email has been opened and acted upon.
4. Minors. If you are a minor under the age of 18, you must obtain parental consent prior to using our Services. The Company will not knowingly contact or engage with children under the age of 18 without said parental consent. If you have reason to believe that a child has provided us with their PII, please contact us at the address given above and we will endeavor to delete that PII from our databases.
5. Information Sharing. As part of providing the Services our affiliates, agents, representatives and service providers may have access to your PII, in addition, your information will be shared with the third party reservation platforms and the business in respect of which you make reservations. Please read carefully such platforms and businesses’ privacy policies, since they will process and retain your PII as controllers subject to their privacy policies. The Company may also share PII in the following circumstances: (a) as required for the provision, maintenance and improvement of the Services; (b) if we become involved in a reorganization, merger, consolidation, acquisition, or any form of sale of some or all of our assets, with any type of entity, whether public, private, foreign or local; and/or (c) to satisfy applicable law or prevention of fraud or harm or to enforce applicable agreements and/or their terms, including investigation of potential violations thereof. 6. Information Security. We follow generally accepted industry standards to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of PII. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your PII, we cannot guarantee its absolute security. We retain your PII only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.
8. Your Rights.
8.1. Right of Access and Rectification. You have the right to know what PII we collect about you and to ensure that such data is accurate and relevant for the purposes for which we collected it. We allow our users the option to access and obtain a copy of their PII and to rectify such PII if it is not accurate, complete or updated. However we may first ask you to provide us certain credentials to permit us to identify your PII.
8.2. Right to Delete PII or Restrict Processing. You have the right to delete your PII or restrict its processing. We may postpone or deny your request if your PII is in current use for the purposes for which it was collected or for other legitimate purposes such as compliance with legal obligations.
8.3. Right to Withdraw Consent. You have the right to withdraw your consent to the processing of your PII. Exercising this right will not affect the lawfulness of processing your PII based on your consent before its withdrawal.
8.4. Right of Data Portability. Where technically feasible, you have the right to ask to transfer your PII in accordance with your right to data portability.You may exercise the above rights by sending a request to [firstname.lastname@example.org].
8.5. Right to Lodge Complaint. You also have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your PII.